Reference

Access, Eligibility and Legal Terms at mi5

Your use of mi5 — including account registration, deposits via bKash, Nagad or Rocket, and access to any game or table — is subject to the legal conditions on this page.

Jurisdiction-dependent accessAccount eligibility termsbKash, Nagad, Rocket wallet conditionsData handling and retention policyContact path for legal queries

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HOW WE HANDLE IT

Data, Cookies, Security and Account Retention

We handle your personal data — including the payment details linked to your bKash, Nagad or Rocket wallet — under the data practices described here. Cookies are used to keep your session active and to remember your account preferences between visits. You can clear cookies from your mobile browser settings, but doing so will log you out of the active session. Account data is retained for as long as your account remains open and for a period after closure as required by our operational obligations.

Data Handling

Personal and payment data — including wallet details for bKash, Nagad and Rocket — is stored securely and used only for account operations, not passed to third-party marketers.

Cookie Policy

We use session and preference cookies. You may adjust cookie permissions through your mobile or desktop browser settings; some features may not work correctly without them.

Account Security

Every account login is protected by OTP verification sent to your registered number. If you suspect unauthorised access, contact support immediately via live chat for a session lock.

Retention and Deletion

To request deletion of your account data, contact us by email with your account ID. We process deletion requests within our operational review period and confirm by return email.

What These Legal Terms Actually Cover

mi5 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern every interaction you have with mi5 — from the moment you open an account to the moment you request a withdrawal to your Rocket or Nagad wallet. Access to our lobby, including live casino tables, crash games and sportsbook markets, is conditional on

1
your location and applicable local law. We do not confirm eligibility on your behalf; it is your responsibility to check that using this platform is lawful where you are. Account holders in eligible regions of Bangladesh may transact using bKash, Nagad and Rocket, but these payment
2
rails are only activated once your account passes our verification step — you will see the wallet option appear after identity confirmation is complete. We retain the right to suspend or close any account where legal eligibility cannot be confirmed. Content, odds, game availability and payment
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methods may differ by region without prior notice. Any disputes relating to these terms are handled through our designated contact channel, not through third-party intermediaries. We update these terms when our operational or legal position changes; the version published on this page is always the current
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one. If a clause conflicts with a local rule in your jurisdiction, the stricter rule applies to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a specific question about eligibility, account suspension, data retention or how your bKash or Nagad wallet is handled under these terms, reach our support team through the channels below. For legal requests — such as data access or account closure — email is the clearest route so we can create a documented record of your request and respond in writing.

Common Questions About mi5 Legal Terms

These are the questions we get asked most often about eligibility, data, account rights and how the legal terms apply to your wallet and game access. If your question is not covered here, contact our support team directly.

Access depends on your local law and eligible region. We recommend checking whether online gaming platforms are lawful where you are before opening an account with us.

Eligibility is determined by your jurisdiction and whether you meet our account conditions. We verify identity before activating wallet options like bKash, Nagad or Rocket on your account.

Yes. Email our support team with your account ID and a data access request. We respond in writing with the information held against your account within our review period.

Submit a closure and deletion request by email. Include your registered account ID. We process the closure, settle any pending wallet balances to bKash or Nagad, then confirm deletion.

We may restrict or suspend account access if your jurisdiction's legal position changes. You will be notified via the contact details on your account, and wallet balances handled accordingly.

The version on this page is always current. When we make material changes, we notify active account holders by the contact method registered on their account before changes take effect.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy AccountRegister Appmi5 App

Access, Eligibility and Legal Terms at mi5

Data, Cookies, Security and Account Retention

Data Handling

Cookie Policy

Account Security

Retention and Deletion

How to Reach Us on Legal Matters

Common Questions About mi5 Legal Terms

01 Does mi5 operate legally in Bangladesh?

02 Who is eligible to open a mi5 account?

03 Can I request a copy of the data mi5 holds on me?

04 How do I close my account and have my data removed?

05 What happens if local law changes and affects my access?

06 Are these legal terms updated, and how will I know?

Legal

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